We are in Machesney Park, IL, which is roughly 100 miles west of Chicago.

Our warehouse address is:

11713 N 2nd St.

Machesney Park, IL 61115

From time to time we do offer sales and specials, based on special buys from our suppliers, seasonal demand, and other factors. The best way to know when we do run specials is to sign up for our email newsletter or follow us on social media.

We also have a rewards program! Sign up to get 100 'Mojo Moolah' points automatically, and earn 5 Mojo Moolah for every $1 in merchandise spend. All you have to do is create an account on our site, confirm your email, and you're signed up! Use the little 'crown' icon at the bottom of the screen to view your current Mojo Moolah balance, find additional ways to earn extra Moolah, or ways to redeem.

We try to price our products as competitively as possible. We are still a small mom & pop shop and don't quite have the buying power yet of some of the larger stores out there. 

Generally speaking, you will find that our prices are higher than some stores for the same product, and lower than other stores.

When we get special buys from our suppliers, we will generally run specials & sales, or if our lower cost is permanent we will permanently lower the price that we offer. As we continue to grow, our buying power will increase and we plan to pass those savings along in the form of lower prices.

In the meantime (and always) we will do our best to ensure we offer the best customer care and quickest shipping we can to ensure you get the best value for your buck!

Well...

As to our prices - we have lowered our prices on several products since we first began, as our buying power has increased and we've found ways to lower other costs. We try to price our products as competitive as possible, taking all business factors into consideration.

There are stores out there with higher prices on many of the same products. While we can't speak to any other company's pricing strategies, there are many factors that go into pricing products - sales volume, buying power, cost of running the business (paying employees, rent, software & website costs, etc.). 

We are trying to stay as lean as possible without sacrificing good customer care as we continue to ramp up. Our hope is that this strategy will ensure we are able to maintain good competitive pricing throughout.

We offer shipping options from USPS, UPS, and Fed Ex at checkout. We ship via the method you choose when you checkout, unless your offer qualifies for free shipping, in which case, we select the shipping method (99% of free shipping orders ship via FedEx or UPS Ground).

If you are in the general Rockfod, IL area, then items can also be picked up at our Machesney Park warehouse.

For a more detailed explanation of all shipping rates, transit times, and other shipping information, please feel free to see our Shipping Policy page.

To see a shipping estimate for your order, go to your cart and click on the "Calculate Shipping" link. Enter your city and zip code, and all of the available shipping rates will be displayed.

All shipping rates are fed to our site directly from the shipping carriers and are not set by us. We do receive commercial discount shipping rates from all three carriers, and these are passed directly to you.

Also, if your purchase is $79 or more (and you are in the lower U.S. 48) you get free shipping!

For a more detailed explanation of all shipping rates, transit times, and other shipping information, please feel free to see our Shipping Policy page.

All orders are shipped out within one business day from the time the order is placed. The actual delivery time will depend on the distance from our warehouse in Machesney Park, IL to the delivery location, and the shipping method chosen by the customer at checkout.

Most standard shipping methods (USPS Priority, UPS Ground, FedEx Ground/Home Delivery) average about 3-5 business days transit time (time shipped to time of delivery).

For a more detailed explanation of all shipping rates, transit times, and other shipping information, please feel free to see our Shipping Policy page.

We accept returns of unopened, unaltered products for any reason within 30 days from time of delivery. We will provide prepaid return shipping labels for items being returned due to factory defect, shipping/handling damage, or fulfillment error. For returns due to other reasons (ordered in error, changed mind, etc.), the cost of return shipping must be paid by the customer.

Please see our Return / Refund Policy for full details.  

The best thing to do is to return the unwanted item(s) and place a new order for the desired items.

Our products come from a wide variety of suppliers across the U.S. and worldwide. A majority of our products come from Craig Bachman Imports.

We are highly selective when it comes to the quality of the product we sell, as we feel that the quality of the products is representative of our name and brand. When we purchase new products, we do our best to try to personally inspect and review it beforehand to ensure we only choose products that we ourselves would use if we were making a project for our own home or to give to one of our own family members. If we don't have the opportunity to review a product before we source it, and find that it doesn't meet our standards, then we will no longer order or carry that product.

We try to add at least a few new items with every restock shipment we get from our suppliers. Growing our selection is one of our main focuses as we continue to grow! In addition, keeping high-demand items in stock at all times was one of the top goals we set from the outset of our business. Most of the products we sell are imported, and new import orders can sometimes take up to 4-6 months to arrive and arrival times are not always predictable. However, we work with our suppliers to plan orders to ensure items arrive in a scheduled fashion to meet demand. If there is a particular item that you are seeking that is currently out of stock, please feel free to contact us to inquire when it is expected to arrive.

New ChallengesSince late 2020, adding new items as well as keeping high demand items in stock has become even more of a challenge due to the circumstances surrounding the Covid 19 pandemic, as well as ongoing new challenges with logistics and freight. As is the case with many retailers both large and small, we have encountered quite a bit of difficulty maintaining our standards of 'always in stock' for many of our most popular items. We greatly appreciate your patience as we adapt to this new paradigm, and continue to work to get back to, and surpass the level of in-stock offerings we've always offered.

Sometimes, when certain items run out of stock that we don't plan to get back in stock soon, such as out of season items or slow sellers, we will hide them on the store. Having "out of stock" listings on the site clutters up the page, makes it harder for customers to find the items they want, and, well...can be just plain annoying when you're trying to shop!

However, with most all-season items and top sellers, we do leave them up on the site while out of stock, and you can subscribe to be notified via email when we get them back in stock. Just go to the product page and look for the sign up to get notified!

Poly Deco Mesh (aka Deco Mesh, Poly Mesh, Polypro Mesh)
Poly deco mesh is just basic decorative mesh, with no foil or any other material woven into the mesh.

Metallic Deco Mesh (aka Foil Mesh, Metallic Mesh, etc.)
Metallic deco mesh has thin strands of shiny 'foil' (actually plastic, but has a metallic foil appearance) woven into the mesh to give it a slight metallic sheen.

Wide Foil Deco Mesh 
Wide foil mesh is metallic deco mesh, but with wider strands of the shiny foil. This mesh has a little more shine than standard metallic mesh, and is also less 'see-through' as the wider strands of foil cover more of the spacing in the mesh.

Deluxe Wide Foil Deco Mesh
This mesh has the same wider foil strands as regular wide foil mesh, but has more strands woven into the mesh. Usually, every-other gap, or every gap in the mesh is covered with strands of foil, so it is almost completely opaque.

Wide Strip Deco Mesh (aka Wide Stripe Mesh)
This mesh has wide strips of plastic woven into the mesh (similar to wide foil mesh, but without the shininess). The manufacturer and some retailers refer to this mesh as 'Wide Stripe Mesh', but we call it 'Wide Strip Mesh' because there are several types of mesh that have a wide stripe color pattern that are also referred to as 'Wide Stripe', which can be confusing. Note that the SKU numbers for wide strip mesh will always start with "RE89" for 10" rolls, or "RE99" for 21" rolls.

Poly Burlap Mesh (aka 'Soft Poly Mesh' at some big box craft stores)
Poly burlap mesh is made to have a similar appearance to loose weave burlap fabric. However, it is NOT burlap fabric. It is a polypropylene decorative mesh in which the woven 'strands' are much thicker and softer than regular deco mesh. Because it is much thicker, it provides more body and opacity than regular deco mesh, and the colors are more vivid. It can be used for virtually any of the methods/projects that regular deco mesh is used for, but is most popularly used for creating the petals of flower wreaths. It can also be more challenging for some first time users because, although the actual level of fraying is about the same as other types of mesh, the thicker more visible individual strands make the fraying  more obvious to the eye. With practice and the use of certain tools and methods, most users find ways to reduce and hide the fraying.

Fabric Mesh (aka Poly Faux Jute Mesh)
Fabric mesh can actually refer to any deco mesh that has some type of fabric content (Poly Jute Mesh, Poly Faux Jute Mesh, Cotton Deco Mesh, Burlap Deco Mesh, etc.). However, when sold online, deco meshes that are just called "Fabric Mesh" are usually a type of deco mesh with polyester strands woven into the mesh. One of the brands of fabric mesh that we carry has two versions - Stripe Fabric Mesh and Check Fabric Mesh, which will be stated in the product titles. Stripe fabric mesh has the fabric strands only going in one direction in the mesh (lengthwise), while check fabric mesh has the strands woven into a check pattern (lengthwise and widthwise). The other brand we carry only has the check weave (this brand has SKU numbers that start with 'XB').

Poly Jute Mesh (aka Burlap Deco Mesh)
This type of deco mesh is similar to the more popular fabric mesh above, but instead of polyester, it has strands of natural jute woven into it (most often lengthwise). The natural jute has a more rustic appearance and a rougher texture than the polyester used in fabric mesh.

Value Mesh
Value mesh is standard poly deco mesh but the material is slightly thinner, allowing for a lower cost. There is some debate among longtime wreath makers as to whether the slightly lower cost is worth the slight loss in mesh quality. Although the mesh is still thicker and better quality than what is often carried in 'big box' craft stores, most experienced users will notice the difference vs. our standard deco meshes. As of 2020, we no longer carry value mesh, as the cost difference vs. regular poly deco mesh is negligible, and we prefer to offer higher quality product.

Paper Mesh
Paper mesh was the precursor to Poly Burlap mesh. Like poly burlap mesh, it was originally made to have a similar appearance to burlap fabric. However, as the name states, it is made out of paper. As a result, this type of mesh does not stand up well to the elements, and is generally only recommended for indoor projects/decoration. The use of paper mesh declined with the advent of poly burlap mesh, and because we consider poly burlap a better choice, we do not stock paper mesh.

Generally, we only carry 10" and 21" widths of deco mesh. We are also able to get some meshes in 2.5" and 4" widths, but we do not typically stock them.

We do not carry any 5.5" or 6" mesh. Most of the examples we have found on the market of these sizes are a lower quality mesh than we will carry.

All rolls of mesh we carry are 10 yards (30 feet) in length.

With the exception of paper mesh, all types of deco mesh are intended to be used for either indoor or outdoor projects. Since the base material is polypropylene, a type of plastic, it is waterproof. So rain and snow are generally not an issue. 

Keep in mind that these are lightweight materials, however, so the weight of heavy amounts of rain or heavy snow can cause some loss of shape. Therefore, on days when severe precipitation is expected, you may want to take steps to protect your creations.

In addition, while the colors of the material can generally be expected to remain bright and vivid for a very long time, direct and repetitive exposure to harsh sunlight for extended periods of time will cause some color fading over time. Therefore, if your project will be in a location where it is under direct harsh sunlight for an extended duration each day, and you would like to ensure the colors remain bright and bold for as long as possible, you may want to temporarily shade, cover, or remove the item during the periods of harshest sun exposure.

With that said, deco mesh is an excellent choice for outdoor décor projects, as the mostly synthetic materials that they are made with are much more sustainable when compared to similar products, such as loose-weave burlap or other fabrics that tend to degrade much more quickly in the elements. 

One of the biggest complaints about deco mesh is that the cut edges tend to fray. ALL types of deco mesh will have a tendency to fray, as the individual strands of the material are only loosely woven together (except for the outer edges which have a tightly woven border). Therefore, the edges where you cut will begin to fray and pull apart with excessive handling.

If you are new to working with deco mesh, you will find this challenging and frustrating in the beginning. Along with the quality of the mesh itself, the method and technique of cutting, handling and shaping your mesh has a high impact on the amount of fraying you will experience. As you hone your techniques, you will find that the ways that you handle your mesh improve, and the amount of fraying will decrease.

A few tips:

• Do not use scissors to cut deco mesh. At the very least, use a sharp rotary cutter. The most popular way to reduce fraying when cutting is to use a heat tool such as a woodburning tool. These hot tools, when used properly, can help singe or seal the strands together at the cut, which won't eliminate, but will help reduce fraying. You can find many videos online (including OURS) about how to cut mesh with a woodburning tool.
• Try not to 'over-handle' your mesh (before and after its cut). The more you pull, squeeze, or toss it around, the more you loosen up the weave of the strands in the mesh, which will result in easier fraying.
• The 'cut' ends of your mesh will have a tendency sometimes to 'catch' on things (kind of like velcro), especially any kind of fabrics or other porous/soft materials, and other parts of the mesh itself. When they catch like this, and have to be separated, it will cause additional fraying. Do your best to be wary of your cut edges coming into contact with surfaces/materials that they can get caught on.