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Questions? We're here to help! If your question isn't answered in our FAQs below, please contact us!

FAQ

Our Store

Where are you located?

Do you have a storefront/showroom?

Products

Where do your products come from? How is the quality?

When will you be adding more items?

Do you offer any bulk discounting?

What happened to "certain product"? I don't see it on the site anymore.

Is your ribbon wired edge?

Why are your prices higher than "Store X" ?

How are your prices so much lower than "Store Y"?

Do you ever have sales/specials? Do you offer a discount code?

Shipping

What shipping methods do you offer?

How much does shipping cost?

How long does it take for my order to arrive?

Returns / Refunds

What is your return / refund policy?